Global Retention Solutions

A BETTER APPROACH TO ONGOING ENGAGEMENT AND EXTENDED PARTICIPATION

Patient retention is a major challenge, delaying over 80% of trials and driving up costs. Splash Clinical enhances and protects recruitment efforts with turnkey direct-to-patient retention services—delivering timely, effective communication to keep participants engaged and reduce costly discontinuations. Retention data also provides site teams weekly or bi-weekly reports, offering a clear snapshot of patient progress and insights into potential discontinuations and dropouts, ensuring studies stay on track.

Let's Talk Retention

Direct-to-Patient Retention Service

Help your study finish strong and protect the investment you've made in recruitment and screenings.

Enhance Patient Engagement

Education and appreciation are key messages in these branded communications. Emails and/or phone calls are structured according to specific trial activities, visit schedule needs, and study trends to mitigate discontinuation and dropout risk

Actionable Insights

Splash’s touchpoints and survey capabilities offer valuable insights into the patient experience, bridging the gap between sponsors and participants and helping to identify barriers to ongoing involvement.

Improved Study Compliance

Custom emails deliver education and study-specific reminders to enhance compliance, while encouraging patients to stay in close communication with their study site and report any adverse events.

Direct-to-Site Solutions

Help site teams meet their study data goals and optimize results with turnkey retention services that easily fill gaps in communication between visits.

RETENTION OPTIMAZATION REPORT (ROR)™

A customized retention report outlines study site activity and includes enrollment metrics, country level, and global benchmarks, and a detailed patient discontinuation risk analysis.

ROLL-UP REPORT

Study teams also receive a monthly email with a Roll-Up Report providing an easy-to-read summary of the Retention Optimization Report (ROR)™ and giving them oversight of site and patient performance.

ACTIONABLE INSIGHTS

Data indicators and participation trends assist sites in forecasting engagement needs as the study progresses through patient follow-up and into completion.

REDUCE DISCONTINUATIONS & DROPOUTS

Global Retention Solutions

Clinical trial success begins & ends with effective retention

Let's Talk Retention